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<title><![CDATA[Ahosting.net Help Desk]]></title>
<link><![CDATA[http://www.ahostingsupport.net/]]></link>
<description />
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<item>
<title><![CDATA[Account suspended::ip1.com::64.247.178.178&quot;]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/415]]></link>
<guid><![CDATA[42e7aaa88b48137a16a1acd04ed91125]]></guid>
<pubDate><![CDATA[Tue, 24 Apr 2012 04:54:14 +0000]]></pubDate>
<dc:creator><![CDATA[Paul B. -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Hi,
I have suspended the mentioned account from the server. Please find the details below.
================
On Tuesday 24 April 2012 10:01 AM, Nexcess wrote:
We've received the  following complaint regarding content on your site. Please remove the  conten...]]></description>
<content:encoded><![CDATA[<p>Hi,</p>
<p>I have suspended the mentioned account from the server. Please find the details below.</p>
<p>================</p>
<p>On Tuesday 24 April 2012 10:01 AM, Nexcess wrote:</p>
<blockquote style="color: #000000;">We've received the  following complaint regarding content on your site. Please remove the  content in question and let us know when it's been taken down so that we  can notify them that it's removed. Thanks. <br /> <br />----------------------------- <br /> <br />On 4/21/2012 9:11 PM, Russell Langner wrote: <br />
<blockquote style="color: #000000;"><a class="moz-txt-link-freetext" href="http://152.160.238.133/%7Eip1/item.html">http://152.160.238.133/~ip1/item.html</a> <br /> <br /> <br /> <br /> <br /> <br />Dear Internet 123, Inc., <br /> <br /> <br /> <br />We have just learned that your service is being used to display  false or "spoofed" eBay.com pages, apparently in an effort to steal  personal and financial information from consumers, including eBay users,  in order to defraud them. Specifically, it appears that an Internet  123, Inc. user is sending unsolicited messages to consumers,  misrepresenting itself as eBay, and making statements that encourage the  recipient to go to a page hosted by you at <br /> <br /> <br /> <br />152.160.238.133 - <a class="moz-txt-link-freetext" href="http://152.160.238.133/%7Eip1/item.html">http://152.160.238.133/~ip1/item.html</a> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />to enter personal and account information. The deceptively gathered  information is then sent to an email account and, based on our  investigation of similar schemes, used to gain access to consumers&acirc;&euro;&trade;  personal accounts in order to commit fraudulent acts such as  international credit card and wire fraud. <br /> <br /> <br /> <br />This matter is urgent - we believe that consumers have been falsely  directed to this page and may be deceived into divulging personal  information to a criminal if the page is not immediately disabled. We  ask that you immediately disable the site at <a class="moz-txt-link-freetext" href="http://152.160.238.133/%7Eip1/item.html">http://152.160.238.133/~ip1/item.html</a> as well as any associated email addresses, so that this fraudulent  scheme can be stopped. We further request that you provide us with all  contact information that you have for this user so that we may provide  it to the proper law enforcement authorities. <br /> <br /> <br /> <br />We would also like to ask for you to assist us in educating  consumers about phishing and how to protect themselves. To that end, we  have set up an educational page at <a class="moz-txt-link-freetext" href="https://signin.ebay.com/ws/eBayISAPI.dll?AntiPhishingRedirector&amp;purl=http://152.160.238.133/%7Eip1/item.html">https://signin.ebay.com/ws/eBayISAPI.dll?AntiPhishingRedirector&amp;purl=http://152.160.238.133/~ip1/item.html</a> to help prevent consumers from being victimized by phishing sites. We  would greatly appreciate it, and think it would be enormously  beneficial, if you would set up a redirect from the taken down  fraudulent address to the educational page we have created, as default  error messages such as "404 Not Found" don&acirc;&euro;&trade;t educate the public about  the dangers of phishing and fraud on the Internet. <br /> <br /> <br /> <br />We sincerely appreciate your immediate attention to this important  matter. We would also appreciate if you would take steps to confirm the  accuracy of any contact information that your user may have provided to  you in establishing the account. Should you have any accurate  information that could assist eBay and law enforcement in tracking this  individual, we greatly appreciate your assistance, as we know that you  do not condone the use of your services for such criminal purposes. <br /> <br /> <br /> <br />Thank you, <br /> <br /> <br /> <br /> <br /> <br />eBay Inc. <br /> <br />Trust&amp;&nbsp; Safety <br /></blockquote>
If you have an account, log in and manage this ticket here: <a class="moz-txt-link-freetext" href="https://portal.nexcess.net/ticket/verify?code=93662-d1fe67494207c75db273c402f9b85473">https://portal.nexcess.net/ticket/verify?code=93662-d1fe67494207c75db273c402f9b85473</a></blockquote>
<blockquote style="color: #000000;">===============</blockquote>
<blockquote style="color: #000000;">&gt; prasul<br /></blockquote>]]></content:encoded>
</item>
<item>
<title><![CDATA[Account suspended::ip5.com::64.247.178.178]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/414]]></link>
<guid><![CDATA[66808e327dc79d135ba18e051673d906]]></guid>
<pubDate><![CDATA[Tue, 24 Apr 2012 04:52:04 +0000]]></pubDate>
<dc:creator><![CDATA[Paul B. -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Hi,
I have suspended the account ip5.com from the server. Please find the details below.
&nbsp;
==============
On Tuesday 24 April 2012 09:56 AM, Nexcess wrote:
We've received the  following complaint regarding content on your site. Please remove the  con...]]></description>
<content:encoded><![CDATA[<p>Hi,</p>
<p>I have suspended the account ip5.com from the server. Please find the details below.</p>
<p>&nbsp;</p>
<p>==============</p>
<p><br />On Tuesday 24 April 2012 09:56 AM, Nexcess wrote:</p>
<blockquote style="color: #000000;">We've received the  following complaint regarding content on your site. Please remove the  content in question and let us know when it's been taken down so that we  can notify them that it's removed. Thanks. <br /> <br />----------------------------- <br /> <br />On 4/21/2012 9:11 PM, Russell Langner wrote: <br />
<blockquote style="color: #000000;"><a class="moz-txt-link-freetext" href="http://152.160.205.159/item.html">http://152.160.205.159/item.html</a> <br /> <br /> <br /> <br /> <br /> <br />Dear Internet 123, Inc., <br /> <br /> <br /> <br />We have just learned that your service is being used to display  false or "spoofed" eBay.com pages, apparently in an effort to steal  personal and financial information from consumers, including eBay users,  in order to defraud them. Specifically, it appears that an Internet  123, Inc. user is sending unsolicited messages to consumers,  misrepresenting itself as eBay, and making statements that encourage the  recipient to go to a page hosted by you at <br /> <br /> <br /> <br />152.160.205.159 - <a class="moz-txt-link-freetext" href="http://152.160.205.159/item.html">http://152.160.205.159/item.html</a> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />to enter personal and account information. The deceptively gathered  information is then sent to an email account and, based on our  investigation of similar schemes, used to gain access to consumers&acirc;&euro;&trade;  personal accounts in order to commit fraudulent acts such as  international credit card and wire fraud. <br /> <br /> <br /> <br />This matter is urgent - we believe that consumers have been falsely  directed to this page and may be deceived into divulging personal  information to a criminal if the page is not immediately disabled. We  ask that you immediately disable the site at <a class="moz-txt-link-freetext" href="http://152.160.205.159/item.html">http://152.160.205.159/item.html</a> as well as any associated email addresses, so that this fraudulent  scheme can be stopped. We further request that you provide us with all  contact information that you have for this user so that we may provide  it to the proper law enforcement authorities. <br /> <br /> <br /> <br />We would also like to ask for you to assist us in educating  consumers about phishing and how to protect themselves. To that end, we  have set up an educational page at <a class="moz-txt-link-freetext" href="https://signin.ebay.com/ws/eBayISAPI.dll?AntiPhishingRedirector&amp;purl=http://152.160.205.159/item.html">https://signin.ebay.com/ws/eBayISAPI.dll?AntiPhishingRedirector&amp;purl=http://152.160.205.159/item.html</a> to help prevent consumers from being victimized by phishing sites. We  would greatly appreciate it, and think it would be enormously  beneficial, if you would set up a redirect from the taken down  fraudulent address to the educational page we have created, as default  error messages such as "404 Not Found" don&acirc;&euro;&trade;t educate the public about  the dangers of phishing and fraud on the Internet. <br /> <br /> <br /> <br />We sincerely appreciate your immediate attention to this important  matter. We would also appreciate if you would take steps to confirm the  accuracy of any contact information that your user may have provided to  you in establishing the account. Should you have any accurate  information that could assist eBay and law enforcement in tracking this  individual, we greatly appreciate your assistance, as we know that you  do not condone the use of your services for such criminal purposes. <br /> <br /> <br /> <br />Thank you, <br /> <br /> <br /> <br /> <br /> <br />eBay Inc. <br /> <br />Trust&amp;&nbsp; Safety <br /> <br /> <br /> <br /> <br /></blockquote>
If you have an account, log in and manage this ticket here: <a class="moz-txt-link-freetext" href="https://portal.nexcess.net/ticket/verify?code=93660-7b2fe209fd89ad0ba2f38627b6a43503">https://portal.nexcess.net/ticket/verify?code=93660-7b2fe209fd89ad0ba2f38627b6a43503</a></blockquote>
<blockquote style="color: #000000;">&gt; Prasul<br /></blockquote>]]></content:encoded>
</item>
<item>
<title><![CDATA[Windows RDP Vulnerability ** IMPORTANT ** URGENT **]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/396]]></link>
<guid><![CDATA[f8c1f23d6a8d8d7904fc0ea8e066b3bb]]></guid>
<pubDate><![CDATA[Mon, 19 Mar 2012 18:18:43 +0000]]></pubDate>
<dc:creator><![CDATA[Chris -'- Ahosting Support Team]]></dc:creator>
<description><![CDATA[Good day,There has been a critical security patch released by Microsoft for the remote desktop protocol (RDP). This patch fixes a remote desktop vulnerability in where an attacker can remotely execute code on your server without any authentication.You can...]]></description>
<content:encoded><![CDATA[<p>Good day,<br /><br />There has been a critical security patch released by Microsoft for the remote desktop protocol (RDP). This patch fixes a remote desktop vulnerability in where an attacker can remotely execute code on your server without any authentication.<br /><br />You can find more information regarding this vulnerability here: http://technet.microsoft.com/en-us/security/bulletin/ms12-020<br /><br />We recommend that you run the Windows update utility on your server if Windows updates aren't set to auto install. <br />Once the patch has been installed you will need to restart the server.<br /><br />If you have any questions or if you require any help doing this, please let us know.</p>
<p>Ahosting, INC</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Maintenance Notification [Caro]| 06/27/2011]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/284]]></link>
<guid><![CDATA[46ba9f2a6976570b0353203ec4474217]]></guid>
<pubDate><![CDATA[Fri, 24 Jun 2011 14:21:08 +0000]]></pubDate>
<dc:creator><![CDATA[Frank J. -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Dear Customers,

======================================
DATE:                         06/27/2011

START TIME:                   06/27/2011 05:00 EST

ESTIMATED COMPLETION TIME:    06/27/2011 09:00 EST

ESTIMATED DURATION:           15 Minutes

...]]></description>
<content:encoded><![CDATA[Dear Customers,<br />
<br />
======================================<br />
DATE:                         06/27/2011<br />
<br />
START TIME:                   06/27/2011 05:00 EST<br />
<br />
ESTIMATED COMPLETION TIME:    06/27/2011 09:00 EST<br />
<br />
ESTIMATED DURATION:           15 Minutes<br />
<br />
SERVICES/EQUIPMENT:           CMH PE Network<br />
<br />
TYPE OF WORK:                 Software Upgrade<br />
<br />
PURPOSE OF WORK:              Feature Enhancement<br />
<br />
LOCATION OF WORK:             Charlotte [DC3/XB1]<br />
<br />
IMPACT OF WORK:               None/Brief Outage<br />
======================================<br />
<br />
We will be performing firmware updates to one of our edge routers.<br />
Due to the role of this device we do not expect any interruption to<br />
live traffic flows however active paths will have to re-converge. <br />
<br />
We expect there to be no outage or packet loss however an increase <br />
in latency is possible. These changes have been planned to be as <br />
short as possible to ensure the highest level of service during <br />
this maintenance.<br />
<br />
 If during this maintenance window you should experience any persistent<br />
 loss of service please contact our support departments via their<br />
 respective methods.<br />
<br />
Regards<br />
Ahosting & Aseohosting<br />
]]></content:encoded>
</item>
<item>
<title><![CDATA[Maintenance Notification [Caro]| 06/01/2011]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/278]]></link>
<guid><![CDATA[07cdfd23373b17c6b337251c22b7ea57]]></guid>
<pubDate><![CDATA[Tue, 31 May 2011 19:58:10 +0000]]></pubDate>
<dc:creator><![CDATA[Karl -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[    Dear Customers,

======================================
   DATE: 06/01/2011

    START TIME: 06/01/2011 05:00 EST

    ESTIMATED COMPLETION TIME: 06/01/2011 08:00 EST

    ESTIMATED DURATION: 15 Minutes

    SERVICES/EQUIPMENT: CMH PE Netwo...]]></description>
<content:encoded><![CDATA[    Dear Customers,<br />
<br />
======================================<br />
   DATE: 06/01/2011<br />
<br />
    START TIME: 06/01/2011 05:00 EST<br />
<br />
    ESTIMATED COMPLETION TIME: 06/01/2011 08:00 EST<br />
<br />
    ESTIMATED DURATION: 15 Minutes<br />
<br />
    SERVICES/EQUIPMENT: CMH PE Network<br />
<br />
    TYPE OF WORK: Software Upgrade<br />
<br />
    PURPOSE OF WORK: Feature Enhancement<br />
<br />
    IMPACT OF WORK: None/Brief Outage<br />
======================================<br />
<br />
<br />
    We will be performing firmware updates to one of our edge routers.<br />
    Due to the role of this device we do not expect any interruption to<br />
    live traffic flows however active paths will have to re-converge.<br />
<br />
    We expect there to be no outage or packet loss however an increase<br />
    in latency is possible. These changes have been planned to be as<br />
    short as possible to ensure the highest level of service during<br />
    this maintenance.<br />
<br />
    If during this maintenance window you should experience any persistent<br />
    loss of service please contact our support departments via their<br />
    respective methods.<br />
<br />
Regards<br />
Ahosting & Aseohosting]]></content:encoded>
</item>
<item>
<title><![CDATA[Maintenance Notification | 05/26/2011]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/274]]></link>
<guid><![CDATA[d947bf06a885db0d477d707121934ff8]]></guid>
<pubDate><![CDATA[Wed, 25 May 2011 21:46:01 +0000]]></pubDate>
<dc:creator><![CDATA[Neil R. -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Hello,

Maintenance Notification | 05/26/2011

================
DATE:                         05/26/2011

START TIME:                   05/26/2011 05:00 EST

ESTIMATED COMPLETION TIME:    05/26/2011 08:00 EST

ESTIMATED DURATION:           15 M...]]></description>
<content:encoded><![CDATA[Hello,<br />
<br />
Maintenance Notification | 05/26/2011<br />
<br />
================<br />
DATE:                         05/26/2011<br />
<br />
START TIME:                   05/26/2011 05:00 EST<br />
<br />
ESTIMATED COMPLETION TIME:    05/26/2011 08:00 EST<br />
<br />
ESTIMATED DURATION:           15 Minutes<br />
<br />
SERVICES/EQUIPMENT:           CMH PE Network<br />
<br />
TYPE OF WORK:                 Software Upgrade<br />
<br />
PURPOSE OF WORK:              Feature Enhancement<br />
<br />
================<br />
<br />
We will be performing firmware updates to one of our edge routers.<br />
Due to the role of this device we do not expect any interruption to<br />
live traffic flows however active paths will have to re-converge. <br />
<br />
We expect there to be no outage or packet loss however an increase <br />
in latency is possible. These changes have been planned to be as <br />
short as possible to ensure the highest level of service during <br />
this maintenance.<br />
<br />
If during this maintenance window you should experience any persistent<br />
loss of service please contact us through our support desk.<br />
<br />
<br />
Regards,<br />
Ahosting and Aseohosting]]></content:encoded>
</item>
<item>
<title><![CDATA[Maintenance to CORE May 26]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/273]]></link>
<guid><![CDATA[4734ba6f3de83d861c3176a6273cac6d]]></guid>
<pubDate><![CDATA[Tue, 24 May 2011 18:45:25 +0000]]></pubDate>
<dc:creator><![CDATA[Neil R. -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Dear Customers,

As part of our commitment to provide quality web hosting services, a maintenance has been scheduled for later this week. Please read the
details below carefully.

Scheduled Date and Time:
Thursday, May 26 at 11:00PM EDT

Maintenan...]]></description>
<content:encoded><![CDATA[Dear Customers,<br />
<br />
As part of our commitment to provide quality web hosting services, a maintenance has been scheduled for later this week. Please read the<br />
details below carefully.<br />
<br />
Scheduled Date and Time:<br />
Thursday, May 26 at 11:00PM EDT<br />
<br />
Maintenance Type:<br />
In order to maintain all functionalities of your CORE client area<br />
operational, we will be performing updates to the CORE system.<br />
<br />
Estimated Downtime:<br />
This maintenance will not disrupt any services regarding your hosting plans but<br />
there will be a period of 10 - 20 minutes in which you may be unable to access the<br />
CORE client area to submit tickets, open live chats, and/or update your client<br />
information.<br />
<br />
We do apologize for any inconvenience that this may cause you and ask that you<br />
please plan accordingly.<br />
<br />
If you have any questions or concerns, please feel free to submit a support ticket<br />
or contact us through our Live Concierge Chat system prior to this scheduled<br />
maintenance.<br />
<br />
Regards,<br />
Ahosting and Aseohosting<br />
]]></content:encoded>
</item>
<item>
<title><![CDATA[Network Maintenance at Orlando Datacenter]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/268]]></link>
<guid><![CDATA[8f121ce07d74717e0b1f21d122e04521]]></guid>
<pubDate><![CDATA[Tue, 19 Apr 2011 21:47:35 +0000]]></pubDate>
<dc:creator><![CDATA[Adnan -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Hello Valued Customers,

As part of our commitment to provide quality web hosting services, we will be completing maintenance to our network infrastructure that may temporarily affect your services.

Please read the following details carefully:

Sch...]]></description>
<content:encoded><![CDATA[Hello Valued Customers,<br />
<br />
As part of our commitment to provide quality web hosting services, we will be completing maintenance to our network infrastructure that may temporarily affect your services.<br />
<br />
Please read the following details carefully:<br />
<br />
Scheduled Date and Time: <br />
Thursday, April 21, 2011 between 11:00 AM to 01:00 PM EST <br />
Friday, April 22, 2011  between 11:00 AM to 01:00 PM EST<br />
<br />
Maintenance Type: <br />
We will move some colo servers to new place/rack.<br />
<br />
Estimated Downtime: (2-5 min. downtime)<br />
We will make every effort to expedite the maintenance in order to minimize your downtime. While we can only estimate the amount of actual downtime that  may occur, it would only last for up to the duration for which the maintenance is scheduled. Types of issues that you may notice would be increased latency and/or short periods of timeouts and disconnects.<br />
<br />
We do apologize for any inconvenience that this may cause you and for this reason we are providing advanced notification. Please make sure that you plan accordingly.<br />
<br />
If you have any questions or concerns, please feel free to submit a support ticket via the help desk.<br />
<br />
Thank you for your cooperation,<br />
<br />
Ahosting, Inc]]></content:encoded>
</item>
<item>
<title><![CDATA[Network Maintenance at Orlando Datacenter]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/263]]></link>
<guid><![CDATA[8c19f571e251e61cb8dd3612f26d5ecf]]></guid>
<pubDate><![CDATA[Wed, 13 Apr 2011 16:13:11 +0000]]></pubDate>
<dc:creator><![CDATA[Sam -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Hello Valued Customers,

As part of our commitment to provide quality web hosting services, we will be completing maintenance to our network infrastructure that may temporarily affect your services. 

Please read the following details carefully: 

S...]]></description>
<content:encoded><![CDATA[Hello Valued Customers,<br />
<br />
As part of our commitment to provide quality web hosting services, we will be completing maintenance to our network infrastructure that may temporarily affect your services. <br />
<br />
Please read the following details carefully: <br />
<br />
Scheduled Date and Time: <br />
Thursday, April 14, 2011 between 11:00 AM to 01:00 PM EST <br />
Friday, April 15, 2011  between 11:00 AM to 01:00 PM EST<br />
<br />
Maintenance Type: <br />
We will move some colo servers to new place/rack.<br />
<br />
Estimated Downtime: (2-5 min. downtime)<br />
We will make every effort to expedite the maintenance in order to minimize your downtime. While we can only estimate the amount of actual downtime that  may occur, it would only last for up to the duration for which the maintenance is scheduled. Types of issues that you may notice would be increased latency and/or short periods of timeouts and disconnects. <br />
<br />
We do apologize for any inconvenience that this may cause you and for this reason we are providing advanced notification. Please make sure that you plan accordingly. <br />
<br />
If you have any questions or concerns, please feel free to submit a support ticket via the help desk.<br />
<br />
Thank you for your cooperation, <br />
<br />
Ahosting, Inc]]></content:encoded>
</item>
<item>
<title><![CDATA[VPS server01 :: kernel recompiled]]></title>
<link><![CDATA[http://www.ahostingsupport.net/index.php?/News/NewsItem/View/151]]></link>
<guid><![CDATA[a8f15eda80c50adb0e71943adc8015cf]]></guid>
<pubDate><![CDATA[Mon, 06 Sep 2010 07:54:33 +0000]]></pubDate>
<dc:creator><![CDATA[Chris -'- Ahosting.net Support Team]]></dc:creator>
<description><![CDATA[Dear Valued Clients,

Our VPS server01 had kernel panic and went down several times last weekend. We have recompiled kernel and it has fixed the issue.
We do apologize for inconvience caused to you.

Regards
Chris]]></description>
<content:encoded><![CDATA[Dear Valued Clients,<br />
<br />
Our VPS server01 had kernel panic and went down several times last weekend. We have recompiled kernel and it has fixed the issue.<br />
We do apologize for inconvience caused to you.<br />
<br />
Regards<br />
Chris]]></content:encoded>
</item>
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